How to Remove a Negative Review
By now every dealer probably knows the importance of online reviews. A large quantity of reviews and a high rating can multiply the...
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Joe Allen
Oct 152 min read
"WRONGDOING IN THE AUTO FINANCE MARKET"
The CFPB published another round of Supervisory Highlights, and yet again auto finance finds itself in the crosshairs. . Not good folks,...
Joe Allen
Oct 83 min read
Lessons of Leadership During a Crisis
Like everyone else, I’m watching the horrible news coming out of North Carolina with a heavy heart. The devastation and suffering will...
Joe Allen
Oct 22 min read
Procrastination Doesn't Mean It's Gone
During our monthly webinar last Tuesday, we hosted Chad Pennington of RiskyBizConsulting.com , a former BHPH dealer who now consults...
Joe Allen
Sep 243 min read
NO PLAN? THAT WOULD BE A DISASTER
When I worked at AutoStar Solutions, I led a quarterly exercise where I'd present a hypothetical disaster scenario to the management...
Joe Allen
Sep 172 min read
IS YOUR CREDIT REPORTING "FINE"?
The CFPB's assault on credit reporting practices and abuses continues. Just last week, it ordered TD Bank to pay $7.75 MILLION...
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